Privacy Policy

Effective date: November 9, 2024

Welcome to KioFood! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how KioFood ("we," "our," or "us") collects, uses, and shares information when you use our food delivery app.

1. Information We Collect

When you use KioFood, we may collect the following types of information:

Personal Information: Your name, email address, phone number, delivery address, and payment information.
Device Information: Details about your mobile device, such as device ID, IP address, and geolocation.
Usage Information: Information about your interactions with our app, such as order history, preferences, and browsing activity.

2. How We Use Your Information

We may use your information to:

Process your food orders and deliver them to you.
Provide customer support and respond to your inquiries.
Improve the functionality and user experience of KioFood.
Send you updates, promotional offers, and notifications related to your orders or the app.
Analyze user trends and app performance to optimize our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: With third-party service providers who help us operate our app, process payments, or deliver food.
Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to government authorities or law enforcement.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

4. Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of online transmission is 100% secure.

5. Your Choices

You have the right to:

Update or correct your personal information.
Request the deletion of your account and personal data.
Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on KioFood. Cookies help us remember your preferences and understand how you interact with the app. You can manage or disable cookies through your device settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for the latest information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@kiofood.com

Phone: +1-234-567-8901